FAQ's

Where are you located?

We are located in the heart of Manhattan, New York City. Currently we are online only and do not have a public store location.

How long will it take to ship my order?

Most items will ship within 1-3 business days unless otherwise stated in the description. If an order will take longer than the expected time, you will be notified immediately via e-mail. We ship all of our orders USPS First-Class. Additional shipping options are available at checkout

Is Nolita Diamonds sustainable?

Yes. Sustainability is a top priority at Nolita. All of our jewelry is made with 14K recycled gold and natural diamonds and gemstones. Our packaging, including the jewelry box is recycable

What do I do if I believe my order was lost in transit?

Tracking information is provided to the customer as soon as the item ships. We ship via USPS, UPS and DHL.

Our customer service team stays on top of all items shipped and will reach out to the shipping courier if needed.

If you have not received your item within the expected delivery date, please feel free to reach out to us via e-mail hello@nolitadiamonds.com
Please note: Due to COVID-19, all shipping couriers are experiencing severe delays worldwide

Is international shipping available?

Yes! Nolita Diamonds ships worldwide. Expedited and standard international shipping options are available at checkout

How do I care for my jewelry?

Take off your jewelry before your daily rituals such as: showering, lotion, perfume, exercise, washing dishes, etc.

Before bedtime, lay your jewelry out flat to avoid tangling/scratching

To clean your diamond jewelry, use a soft toothbrush with the Nolita Diamonds jewelry cleanser or dish soap and gently scrub the gold and diamonds

How do I measure my ring size?

Please refer to our ring sizing guide